An e-hailing app that allows metered, private and owner taxi drivers to benefit from using electronic hailing is now available in South Africa. Taxi Live Africa launched in Durban in June 2019 and plans to roll out in Cape Town and Johannesburg in the next months.
“Over the past two weeks we have also seen substantial growth of users downloading the app and we’re confident that we have found the answer to both the drivers’ and passengers’ prayers,” said Taxi Live Africa founder Luvuyo Ntshayi.
Features for the Taxi Live Africa app include:
1. Emergency button: both a user and the driver can add a trusted contact number of a friend or family member during their trip and share the trip. In case of an emergency, they can click on the emergency button and it will immediately alert the person who has been added who can then trace the route until the end and request the relevant assistance on your behalf.
2. Live chat support: both users and drivers can chat in real-time with the Taxi Live Africa support team and receive a quick response to any of their queries.
3. Scheduled ride: passengers are also able to schedule a ride with the driver for a later date.
4. Police Emergency number: is another built-in feature.
Ntshayi believes that this is a proudly South African e-hailing app that has been created especially to meet demand by metered taxis for their own dedicated app while providing a reliable and affordable service for passengers. “It’s all about trust and safety” said Luvuyo. “Our admin offices are in Durban and Cape Town where we will also provide an email or phone response to both passengers and drivers.”
To register as a Taxi Live Africa driver, several criteria need to be met. For example, vehicles may not be older than six years; they must be four-door cars, and drivers must supply all certificates and permits.
The Taxi Live Africa app is available on iOS and Android platforms with local offices in Durban and Cape Town provide back-up support service.